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Service Administration
We can help you increase overall service efficiency by reducing time consuming manual admin tasks, improving data completeness and managing staff more effectively.
Clinical notes section
Clinical notes section displaying both textual clinical notes and attached electronic documentation - including full clinical audit trail.
Letter generation
Automatic letter generation based on multiple templates with the ability to include your own logos and data merge fields.
Built-in appointment diary
Enables accurate scheduling of clinical appointments around individual clinicians’ availability.
NHS Number validation
PCMIS has built in NHS Number validation through our seamless NHS Spine integration.
Centralised slot selection and booking
Built in, fully managed appointment slot and booking interface. Allows you to centrally manage availability of patient screening, triage, appointments and treatment sessions.
Digital Pathway Integration
Reduce paper use and admin tasks with a Digital Pathway. Information captured online via online eReferrals and the PCMIS Portal flows securely into the case management system.
Postcode lookup
Easily and quickly find addresses using just the postcode. Saves administrative time and increases accuracy.
Text messaging service
Send welcome messages, appointment reminder text messages and feedback requests to clients.
Assessment, Treatment and Risk Management
With PCMIS you have a range of clinically proven tools at your disposal to ensure no one falls through gaps in your service.
Throughout the patient journey your staff can utilise our treatment response prediction tool Outcome Feedback, monitor risk effectively with Supervisor Alerts and flag Safeguarding issues where required. All while gathering assessment and treatment data to ensure the highest possible levels of care.
Throughout the patient journey your staff can utilise our treatment response prediction tool Outcome Feedback, monitor risk effectively with Supervisor Alerts and flag Safeguarding issues where required. All while gathering assessment and treatment data to ensure the highest possible levels of care.
Configurable Assessments
Services can configure their own clinical questionnaires to create a bespoke clinical data set and/or append to the NHS data sets they support (eg IAPT, MHSDS),
Clinical Supervision and Configurable Supervisor Alerts
Promote effective Risk Management with configurable, evidence-based Supervisor Alerts. Warn both Workers and Supervisors of clinical severity, patient discharge, risk, non-attendance and more.
Clinical Group Session Recording
PCMIS allows you to easily build groups, manage group attendees and facilitators, track venue capacity, flag attendance and enter individual attendee data all on one screen.
Multiple referral types
Add and manage additional referral types for all your services such as perinatal, disability and eating disorders.
Reporting
Harness the wide range of data captured by PCMIS to gain detailed insights into waiting times, treatment outcomes, operational efficiency and much more.
Highly configurable, PCMIS reports can be viewed as graphical dashboards or easy to follow tables and if required, can be exported at the click of a button.
Highly configurable, PCMIS reports can be viewed as graphical dashboards or easy to follow tables and if required, can be exported at the click of a button.
Collection of IAPT Minimum Data Set
Collects IAPT patient demographic, routine outcome measures and care pathway data simply and effectively, session-by-session.
Collection of MHSDS National Reporting
Clinical assessments within PCMIS also include CYP, MHSDS and Staff Wellbeing, providing multi-service accessibility and data set compliance from one system.
User-configurable, Exportable Service Reporting
Configurable date and service filters, combined with a ‘one click’ export to Microsoft Excel button, ensures real-time individual service reporting is quick and easy.
Graphical & Tabular Reporting
All reports can be displayed in a variety of charts and graphs. Tabulated data offers multiple analysis of data sets.
Key Performance Indicators (KPI) Reports
Automatic KPI Reports, including IAPT KPI, Data Quality KPI, SHA and regional KPI’s including London IAPT.
Dashboard Reports
Real time service activity reports by GP surgery, provider, individual worker, worker profession and PBC areas.
Real-time Database Reporting
A fully SSL encrypted and secure database connection is available, allowing services to easily link to local clinical database systems or a Data Warehouse (DWH) to create and customise local reporting, analytics and access PCMIS data in real-time.
Locally Managed Access to Reports
Access to reports in PCMIS can be controlled by setting User Permissions at a local level to ensure only authorised staff can view your data.
Security, Hosting and Information Governance
The quality and security of your service data is extremely important to us.
We work hard to ensure all our systems and supporting digital technologies comply with industry best practice standards across all criteria.
We work hard to ensure all our systems and supporting digital technologies comply with industry best practice standards across all criteria.
Dedicated, restricted Data Storage
All PCMIS data is stored on a dedicated server in a restricted internal data centre.
High performance as standard
We guarantee data security and high performance speeds as standard, regardless of the number of active users or tasks running at once.
ISO Compliant
PCMIS processes are ISO27001 compliant
NHS Digital Data Security and Protection Toolkit (DSPT) Compliant
PCMIS technology is audited using the NHS Digital DSPT and achieved a Level 3 pass rate of 100%.
Cyber Essentials Plus Accredited
PCMIS Cyber Essentials Plus accreditation is externally audited and certified annually. Our certificate is available on request.
Best practice change control framework
Industry best practice ITIL framework is used for change control and PCMIS staff are ITIL accredited.
Built-in database maintenance
PCMIS operating system and database engine has built-in maintenance schedules for optimisation, daily/hourly system backups, daily antivirus and patch management.
Hosted securely in the UK
PCMIS is fully hosted in the UK at the University of York in our own dedicated, secure UK Class data centre. We safeguard all aspects of data protection including physical security, with nightly onsite encrypted backups and disaster recovery.
Compliant with Data Protection and UK GDPR principles
Data Protection Impact Assessments (DPIA) and Privacy by Design are used to assess and ensure GDPR compliance.
Built-in Patient Consents
Comprehensive and configurable patient consent options are available to ensure a compliant process for data capture, processing and reporting.
Comprehensive audit trail
PCMIS records audit trails and detailed audit reports can be produced to identify clinical and system activity. All system login attempts are recorded and account lockout is used for system security.
Secure user authentication
PCMIS can support secure user authentication methods such as Single Sign On (SSO) and secure self management of password resets where required.